What our Customers say...

Water Damage Testimonials

Gary was great! Very prompt, on time and informative.

We had water damage to our home and as soon as we contacted our insurance company they had SERVPRO c

We had water damage to our home and as soon as we contacted our insurance company they had SERVPRO come out and get straight to work. I am beyond please with this company. Owner Chris came out and was so pleasant to deal with. Head man Garry was amazing! I have 2 little ones and Garry made the demo area a safe place. He sanitized and cleaned after each day, he was kind and easy to talk to and he answered all of my questions. 100% recommend this company. Thanks guys!

We have worked with Letty, Chris and Gary from SERVPRO of west riverside 3 times and each time they have been so responsive. They are very honest and very upfront about our options and they have a great network of quality contractors that can help with the fixing after they do the demo and cleanup! All around fantastic company to work with.

Wonderful experience with them They took care of everything from cleanup to construction and insurance too Highly recommend them !!!!!!

SERVPRO showed up the day after we called our insurance Co about our sinking kitchen ceiling. Gary came out, assessed the situation, got the info to the Insurance Co and was back the next day to start the demo. The only issue we had, which is not their fault, was the noise from dehumidifiers, blowers and fans, to dry the place up. He did a fantastic job for us and cleaned up each time he was here (3) Thank you for a thorough, professional job.

Our experience with SERVPRO was a nice experience, very professional. Kept us informed every step of the way. Gary was on time, courteous and knowledgeable. If we ever have another loss we would definitely call SERVPRO.

Christopher Schmidt arrived promptly the day of our water leak. He and Gary did a thorough job from start to finish clean up. We couldn't ask for better job and I highly recommend their service if needed.

The back of my house flooded 2 mos ago early in morning. SERVPRO was there within the hour. They were amazing, professional, and they personally care.  I felt taken cared of during a tough time.
If your Insurance doesn't use them, use them anyway.  Top notch. Thank you Gary and Chris!!

I recently had a really bad flood in my laundry room and my insurance company put me in contact with Christopher from SERVPRO of West Riverside. Even though there was a lot of stress regarding the incident Christopher from SERVPRO and his team made the process very seamless. I was most impressed by how accessible and responsive they were during the whole ordeal.
Their technician Gary who was onsite most of time was very professional and knowledgeable. He also kept the space very clean when he wasn't at our property. Basically he didn't make our house look like a construction site during the repairs.

I strongly recommend this company if your home has the unfortunate necessity for the services they offer.

Had a valve leak behind fridge last Thursday, and after talking to Insurance, had SERVPRO come out to the house. Gary (their technician), brought in blowers, dehumidifier (which REALLY dried out moisture in the air), and started cleanup in the kitchen. He measured moisture in wood floor and wall. Good news, wall is dry now. But,  water really messed up wood floor in kitchen. Insurance is going to reimburse for floor, and SERVPRO tore all of it out quickly and cleaned it wonderfully. Found small amount of mold a day took care of that too. Gary (and Chris) did a great job of taking care of us and our kitchen. You won't go wrong by calling these guys! Thanks again for all the excellent service!

"Gary did a great job being professional & prompt. I am overall very satisfied with his performance"

"Gary was very professional and explained everything well. He even remembered to wear shoe coverings every single time." 

"SERVPRO has gone above and beyond to act as our liaisons and professional advocates. Seriously, I don’t know how we would have managed without SERVPRO, Gary and the rest of the SERVPRO team!" 

"Send Gary every time! Cant say enough good about him. Gary was awesome and did more than he needed to do. Extremely polite, friendly."

"I am very grateful Allstate gave me your contact info. Gary made this first time experience less stressful of this happening so soon after my husband passed away. Your team is awesome. My limited physical ability to clean & move things has my house a mess but Gary full speed around everything and the condition of master suite floor from past pets didn't deter Gary at all!"

"Their service was highly appreciated. Gary made my family very comfortable with the restoration process. He was very polite and professional. We appreciated his courtesy, and he was very helpful to our needs. We highly recommend him for his services. He knows his job!"

"The crew was very professional and informative!!"

"Gary from SERVPRO was helpful & did a good job."

"The service was excellent, as well as the as the work performed. The attitude and work ethic of Gary the SERVPRO crew chief is the best I have seen in a long time. SERVPRO is a better company for employing people like him."

"You have an excellent production crew doing their job!"

"Gary was very attentive to detail, and very knowledgeable and experienced. He was courteous and understanding. He has excellent customer service skills!"

"Gary did a great job!"

"Very punctual & very excellent job"

"I am very impressed with Gary & the work he has done."

"Services were prompt and well done."

“Team leader was clear, courteous & helpful.” 

"Gary is one of the nicest, professional persons I have ever dealt with. I would highly commend him." 

"Your personnel was very, very good. The best."