What our Customers say...

Testimonials

I am real estate broker and property manager of 10 years I have seen and dealt numerous restoration companies and contractors and I must say I was impressed with the team here at the west riverside SERVPRO, specially with Letty. She is dedicated & responsive and there with you every step of the way! Thanks and hopefully I wont need your services for a long while! But, if I do I know who to call!

We had water damage to our home and as soon as we contacted our insurance company they had SERVPRO c

We had water damage to our home and as soon as we contacted our insurance company they had SERVPRO come out and get straight to work. I am beyond please with this company. Owner Chris came out and was so pleasant to deal with. He sanitized and cleaned after each day, he was kind and easy to talk to and he answered all of my questions. 100% recommend this company. Thanks guys!

We have worked with Letty and Chris from SERVPRO of west riverside 3 times and each time they have been so responsive. They are very honest and very upfront about our options and they have a great network of quality contractors that can help with the fixing after they do the demo and cleanup! All around fantastic company to work with.

Great Client Representative

We've been able to communicate with one of the SERVPRO reps and they were extremely helpful. They know what they are doing in every situation, and are a pleasure to introduce to people.

 

As an insurance agent it is extremely important that my clients are happy with the service when there is an emergency. Every time that I have called SERVPRO my customers are happy with their service, they would say things like: "their tech came fast and explained me the process", "they keep me posted", "they always respond" . They will go to inspect any emergency even on weekends, holidays and after hours. I feel that my company Farmers Insurance is well represented by SERVPRO. Hey Insurance folks, SERVPRO is highly recommended.

Wonderful experience with them They took care of everything from cleanup to construction and insurance too Highly recommend them !!!!!!

Our experience with SERVPRO of West Riverside City was amazing. We had to call them right in the middle of Quarantine 2020 because our roof started to leak after a week-long rainstorm. I was very concerned about the health and safety of my family but Letty assured me of the many measures their service team was taking to prevent the spread of Covid-19.  My husband and I were very impressed with the setup and the cleanliness. They helped us with the insurance company and walked us through what to expect. And they even recommended a great contractor to do the repair work once everything was dry. I am very happy with the entire process and I would recommend Letty and Christopher any time!

SERVPRO showed up the day after we called our insurance Co about our sinking kitchen ceiling. They came out, assessed the situation, got the info to the Insurance Co and was back the next day to start the demo. The only issue we had, which is not their fault, was the noise from dehumidifiers, blowers and fans, to dry the place up. He did a fantastic job for us and cleaned up each time he was here (3) Thank you for a thorough, professional job.

True to their motto. Faster to any Disaster

Our experience with SERVPRO was a nice experience, very professional. Kept us informed every step of the way. They were on time, courteous and knowledgeable. If we ever have another loss we would definitely call SERVPRO.

Christopher Schmidt arrived promptly the day of our water leak. He did a thorough job from start to finish clean up. We couldn't ask for better job and I highly recommend their service if needed.

Best water damage company around! We’ve had bad experiences in the past with other water damage companies. We were EXTREMELY happy with SERVPRO. Chris was very detailed and quick to answer all of our concerns. He took care of everything in a timely manner. This company very professional and trustworthy. I highly recommend them.

The back of my house flooded 2 mos ago early in morning. SERVPRO was there within the hour. They were amazing, professional, and they personally care.  I felt taken cared of during a tough time.
If your Insurance doesn't use them, use them anyway.  Top notch. Thank you Chris!!

I recently had a really bad flood in my laundry room and my insurance company put me in contact with Christopher from SERVPRO of West Riverside. Even though there was a lot of stress regarding the incident Christopher from SERVPRO and his team made the process very seamless. I was most impressed by how accessible and responsive they were during the whole ordeal.

I strongly recommend this company if your home has the unfortunate necessity for the services they offer.

We recently had a leak in our home so we got in contact with SERVPRO right away. Christopher was extremely helpful and knowledgeable. He came out to assess our leak and was able to explain everything to us very clearly. He did an excellent job in communicating with our insurance carrier so that we were able to receive our draft in a timely manner and make the necessary repairs on our floors and surrounding areas. Now, we are happy to say that our house is finally in order, thanks to SERVPRO!

We highly recommend SERVPRO of West Riverside City for all of your water cleanup & restoration needs. They are professional, honest, and reliable and they've exceeded all of our expectations. We will definitely be using them again.

Outstanding service.  Not only are they kind and friendly, but they know how to make you feel calm when things are super stressful.  Their work is very professional and explain everything. Very responsive also.  They do great work!

I recently had to reach out and use the services of SERVPRO. The apartment next to us caught fire and burned down. The smoke from that apartment came in to our place. Through my insurance I was given the contact information of SERVPRO. I just want to thank Christopher and his team, they are an all-star and stellar team of professionals. They made my place back into a home. Thank you again!

I recently had a really bad flood in my laundry room and my insurance company put me in contact with Christopher from SERVPRO of West Riverside. Even though there was a lot of stress regarding the incident Christopher from SERVPRO and his team made the process very seamless. I was most impressed by how accessible and responsive they were during the whole ordeal. 

I strongly recommend this company if your home has the unfortunate necessity for the services they offer.

A couple of months ago, my husband and I noticed there was moisture coming out of the tiles in our hallway. Then one night, he put his head to the ground and could actually hear water streaming underneath our floors. We had a leak! Thankfully, we have home insurance so we filed a claim and then got in contact with SERVPRO right away. We worked with Christopher and he was extremely helpful from the get-go. He came out to assess our leak and was able to explain everything to us very clearly. He helped us understand what we were dealing with, how we needed to proceed, and assured us that he and his team would be there to assist us every step of the way until the remediation was complete.

We were about to leave for a two-week trip so we were in a crunch to get the leak fixed so that it wouldn't cause further damage while we were away. So Christopher promptly came out to our property to dry out the water damage caused by the leak, then arranged for his plumber to reroute our plumbing lines. He did an excellent job in communicating with our insurance carrier so that we were able to receive our draft in a timely manner and make the necessary repairs on our floors and surrounding areas. Now, we are happy to say that our house is finally in order, thanks to SERVPRO!

We highly recommend SERVPRO of West Riverside City for all of your water cleanup & restoration needs. They are professional, honest, and reliable and they've exceeded all of our expectations. We will definitely be using them again.

The back of my house flooded 2 mos ago early in morning. SERVPRO was there within the hour. They were amazing, professional, and they personally care.  I felt taken cared of during a tough time.
If your Insurance doesn't use them, use them anyway.  Top notch. Thank you Chris!!

Very happy with the quick and courteous service.

Excellent service and expertise!

Did a very good job.  Staff at SERVPRO was very professional.

I was extremely impressed and satisfied with SERVPRO, especially Chris. Job well done.

SERVPRO did a great job when we had a water damage in a few of our units. The crew came and took care of everything for us. Very happy with them, would use them again!

I hope we never have a fire in our house again, but if we should be so unlucky I'll call SERVPRO again to clean and fix everything. They did an awesome job! Thank you

After the last rain storm SERVPRO came out and helped us when our walls and carpet were wet. They were clean and neat while they worked, and left our house dry and clean. 

The whole crew at SERVPRO did a great job cleaning up after our fire. The smell after their cleaning and equipment made a huge difference! 

SERVPRO of West Riverside always does a great job when we need them! I have their phone number saved on my phones for emergencies! Thanks

The team at SERVPRO did an awesome job! We would definitely recommend them to our family and friends!

Immediate response excellent customer service and very friendly.

Immediate response! Excellent Customer Service! I know my customers are going to be pleased with the prompt, professional service & repairs offered by this branch of SERVPRO.

Thank you for achieving the nearly impossible task of turning a calamity into a tolerable experience, and getting our customers back to where they belong.

Great response time and friendly service! 

Could not be more satisfied. SERVPRO of West Riverside City alleviated my stress through this process!

Christopher has been wonderful and informative through this entire process!

Excellent service! 

"Service was tremendous. Professional & considerate with our unique needs." 

"SERVPRO did a great job at our FedEx store. The crew was fast and friendly!"

"The crew was very professional and informative!!"

"You have an excellent production crew doing their job!"

"Very punctual & very excellent job"

"Services were prompt and well done."

“Team leader was clear, courteous & helpful.” 

"Your personnel was very, very good. The best."