Gary was great! Very prompt, on time and informative.

I am real estate broker and property manager of 10 years I have seen and dealt numerous restoration companies and contractors and I must say I was impressed with the team here at the west riverside SERVPRO, specially with Letty. She is dedicated & responsive and there with you every step of the way! Thanks and hopefully I wont need your services for a long while! But, if I do I know who to call!

We had water damage to our home and as soon as we contacted our insurance company they had SERVPRO c

We had water damage to our home and as soon as we contacted our insurance company they had SERVPRO come out and get straight to work. I am beyond please with this company. Owner Chris came out and was so pleasant to deal with. Head man Garry was amazing! I have 2 little ones and Garry made the demo area a safe place. He sanitized and cleaned after each day, he was kind and easy to talk to and he answered all of my questions. 100% recommend this company. Thanks guys!

We have worked with Letty, Chris and Gary from SERVPRO of west riverside 3 times and each time they have been so responsive. They are very honest and very upfront about our options and they have a great network of quality contractors that can help with the fixing after they do the demo and cleanup! All around fantastic company to work with.

As an insurance agent it is extremely important that my clients are happy with the service when there is an emergency. Every time that I have called SERVPRO my customers are happy with their service, they would say things like: "their tech came fast and explained me the process", "Gary is very friendly" "they keep me posted", "they always respond" . They will go to inspect any emergency even on weekends, holidays and after hours. I feel that my company Farmers Insurance is well represented by SERVPRO. Hey Insurance folks, SERVPRO is highly recommended.

Wonderful experience with them They took care of everything from cleanup to construction and insurance too Highly recommend them !!!!!!

Our experience with SERVPRO of West Riverside City was amazing. We had to call them right in the middle of Quarantine 2020 because our roof started to leak after a week-long rainstorm. I was very concerned about the health and safety of my family but Letty assured me of the many measures their service team was taking to prevent the spread of Covid-19. When Gary came, he was very professional and explained everything. My husband and I were very impressed with the setup and the cleanliness. During the drying out process, unbeknownst to us, the power tripped a circuit breaker... but luckily, Gary came out to do a routine check and discovered this in time so we did not waste any extra days. They helped us with the insurance company and walked us through what to expect. And they even recommended a great contractor to do the repair work once everything was dry. I am very happy with the entire process and I would recommend Letty, Christopher and Gary any time!

SERVPRO showed up the day after we called our insurance Co about our sinking kitchen ceiling. Gary came out, assessed the situation, got the info to the Insurance Co and was back the next day to start the demo. The only issue we had, which is not their fault, was the noise from dehumidifiers, blowers and fans, to dry the place up. He did a fantastic job for us and cleaned up each time he was here (3) Thank you for a thorough, professional job.

This review is specially for Gary! Since moving into our new home, we've had air conditioning issues which eventually led to an interior leak. With a newborn in the home, we were overwhelmed and desperate for help. Gary came out and was professional, empathetic and knowledgeable. He kept us informed of what was going on with our home and made us feel so comfortable in what was already a stressful situation. Thank you Gary and SERVPRO !!!

True to their motto. Faster to any Disaster

Our experience with SERVPRO was a nice experience, very professional. Kept us informed every step of the way. Gary was on time, courteous and knowledgeable. If we ever have another loss we would definitely call SERVPRO.

Christopher Schmidt arrived promptly the day of our water leak. He and Gary did a thorough job from start to finish clean up. We couldn't ask for better job and I highly recommend their service if needed.

Best water damage company around! We’ve had bad experiences in the past with other water damage companies. We were EXTREMELY happy with SERVPRO. Chris was very detailed and quick to answer all of our concerns. He took care of everything in a timely manner. This company very professional and trustworthy. I highly recommend them.

The back of my house flooded 2 mos ago early in morning. SERVPRO was there within the hour. They were amazing, professional, and they personally care.  I felt taken cared of during a tough time.
If your Insurance doesn't use them, use them anyway.  Top notch. Thank you Gary and Chris!!

I recently had a really bad flood in my laundry room and my insurance company put me in contact with Christopher from SERVPRO of West Riverside. Even though there was a lot of stress regarding the incident Christopher from SERVPRO and his team made the process very seamless. I was most impressed by how accessible and responsive they were during the whole ordeal.
Their technician Gary who was onsite most of time was very professional and knowledgeable. He also kept the space very clean when he wasn't at our property. Basically he didn't make our house look like a construction site during the repairs.

I strongly recommend this company if your home has the unfortunate necessity for the services they offer.

We recently had a leak in our home so we got in contact with SERVPRO right away. Christopher was extremely helpful and knowledgeable. He came out to assess our leak and was able to explain everything to us very clearly. He did an excellent job in communicating with our insurance carrier so that we were able to receive our draft in a timely manner and make the necessary repairs on our floors and surrounding areas. Now, we are happy to say that our house is finally in order, thanks to SERVPRO!

We highly recommend SERVPRO of West Riverside City for all of your water cleanup & restoration needs. They are professional, honest, and reliable and they've exceeded all of our expectations. We will definitely be using them again.

Outstanding service.  Not only are they kind and friendly, but they know how to make you feel calm when things are super stressful.  Their work is very professional and explain everything. Very responsive also.  They do great work!

I recently had to reach out and use the services of SERVPRO. The apartment next to us caught fire and burned down. The smoke from that apartment came in to our place. Through my insurance I was given the contact information of SERVPRO. Gary came out and was so supportive and informative. I just want to thank Christopher and his team, they are an all-star and stellar team of professionals. They made my place back into a home. Thank you again!

I recently had a really bad flood in my laundry room and my insurance company put me in contact with Christopher from SERVPRO of West Riverside. Even though there was a lot of stress regarding the incident Christopher from SERVPRO and his team made the process very seamless. I was most impressed by how accessible and responsive they were during the whole ordeal. 
Their technician Gary who was onsite most of time was very professional and knowledgeable. He also kept the space very clean when he wasn't at our property. Basically he didn't make our house look like a construction site during the repairs.

I strongly recommend this company if your home has the unfortunate necessity for the services they offer.

A couple of months ago, my husband and I noticed there was moisture coming out of the tiles in our hallway. Then one night, he put his head to the ground and could actually hear water streaming underneath our floors. We had a leak! Thankfully, we have home insurance so we filed a claim and then got in contact with SERVPRO right away. We worked with Christopher and he was extremely helpful from the get-go. He came out to assess our leak and was able to explain everything to us very clearly. He helped us understand what we were dealing with, how we needed to proceed, and assured us that he and his team would be there to assist us every step of the way until the remediation was complete.

We were about to leave for a two-week trip so we were in a crunch to get the leak fixed so that it wouldn't cause further damage while we were away. So Christopher promptly came out to our property to dry out the water damage caused by the leak, then arranged for his plumber to reroute our plumbing lines. He did an excellent job in communicating with our insurance carrier so that we were able to receive our draft in a timely manner and make the necessary repairs on our floors and surrounding areas. Now, we are happy to say that our house is finally in order, thanks to SERVPRO!

We highly recommend SERVPRO of West Riverside City for all of your water cleanup & restoration needs. They are professional, honest, and reliable and they've exceeded all of our expectations. We will definitely be using them again.

The back of my house flooded 2 mos ago early in morning. SERVPRO was there within the hour. They were amazing, professional, and they personally care.  I felt taken cared of during a tough time.
If your Insurance doesn't use them, use them anyway.  Top notch. Thank you Gary and Chris!!

Very happy with the quick and courteous service.

Excellent service and expertise!

Did a very good job.  Staff at SERVPRO was very professional.

I was extremely impressed and satisfied with SERVPRO, especially Chris and Gary. Job well done.

SERVPRO did a great job when we had a water damage in a few of our units. The crew came and took care of everything for us. Very happy with them, would use them again!

I hope we never have a fire in our house again, but if we should be so unlucky I'll call SERVPRO again to clean and fix everything. They did an awesome job! Thank you

After the last rain storm SERVPRO came out and helped us when our walls and carpet were wet. They were clean and neat while they worked, and left our house dry and clean. Thanks Gary! 

Gary and his crew were quickly on site and made it easy on our business to continue as normal while we had this water damage going on in our office. I really appreciate their extra effort to help us out!

The whole crew at SERVPRO did a great job cleaning up after our fire. The smell after their cleaning and equipment made a huge difference! 

Gary was great, would recommend SERVPRO to anyone that might have roof damages!

Gary and Chris did a great job! They were quick to what they needed too and kept me informed through the whole process! 

SERVPRO of West Riverside always does a great job when we need them! I have their phone number saved on my phones for emergencies! Thanks

The team at SERVPRO did an awesome job! We would definitely recommend them to our family and friends!

Great people, Gary was at our house for 6 days straight making sure everything was drying up.  Very nice and polite, especially with our 4 children under 6.  I would highly recommend this SERVPRO for any work you need done, you will no be disappointed.

Had a valve leak behind fridge last Thursday, and after talking to Insurance, had SERVPRO come out to the house. Gary (their technician), brought in blowers, dehumidifier (which REALLY dried out moisture in the air), and started cleanup in the kitchen. He measured moisture in wood floor and wall. Good news, wall is dry now. But,  water really messed up wood floor in kitchen. Insurance is going to reimburse for floor, and SERVPRO tore all of it out quickly and cleaned it wonderfully. Found small amount of mold a day took care of that too. Gary (and Chris) did a great job of taking care of us and our kitchen. You won't go wrong by calling these guys! Thanks again for all the excellent service!

I had a leak from my second floor bathroom that affected the kitchen ceiling. After having a plumber out that fixed the wax ring on the toilet, I received a call from Alainne Cordova from SERVPRO to see how they could help.  Gary Shank came out right away.  He was extremely careful as there was some mold.  Since I've had a kidney transplant, I cannot be around mold.  The secured the area immediately before they started the job.  They were extremely thorough and professional.  Gary was awesome.  I can't say enough great stuff about this company and their care and concern for their clients, plus they did an exceptional job!  I highly recommend this company!!!

I used the SERVPRO of west riverside on an incident with a water loss. They where prompt and their customer service is outstanding they explain all what they do and make me feel like family at a personal level and not just a customer!!!!
I would definitely refer them to my family and friends.  
thank you Alainne to keep me updated

Immediate response excellent customer service and very friendly.

Immediate response! Excellent Customer Service! I know my customers are going to be pleased with the prompt, professional service & repairs offered by this branch of SERVPRO.

Thank you for achieving the nearly impossible task of turning a calamity into a tolerable experience, and getting our customers back to where they belong.

Great response time and friendly service! 

Could not be more satisfied. SERVPRO of West Riverside City alleviated my stress through this process!

Gary did a great job of being professional and prompt. Overall very satisfied with his performance!

Christopher has been wonderful and informative through this entire process!

Gary's expertise helped guide us through this first-time experience. SERVPRO of West Riverside was very helpful on how the insurance claim process goes. 

Excellent service! 

"Gary did a great job being professional & prompt. I am overall very satisfied with his performance"

"Gary was very professional and explained everything well. He even remembered to wear shoe coverings every single time." 

"SERVPRO has gone above and beyond to act as our liaisons and professional advocates. Seriously, I don’t know how we would have managed without SERVPRO, Gary and the rest of the SERVPRO team!" 

"Send Gary every time! Cant say enough good about him. Gary was awesome and did more than he needed to do. Extremely polite, friendly."

"Service was tremendous. Professional & considerate with our unique needs." 

"I am very grateful Allstate gave me your contact info. Gary made this first time experience less stressful of this happening so soon after my husband passed away. Your team is awesome. My limited physical ability to clean & move things has my house a mess but Gary full speed around everything and the condition of master suite floor from past pets didn't deter Gary at all!"

"SERVPRO did a great job at our FedEx store. The crew was fast and friendly!"

"Their service was highly appreciated. Gary made my family very comfortable with the restoration process. He was very polite and professional. We appreciated his courtesy, and he was very helpful to our needs. We highly recommend him for his services. He knows his job!"

"The crew was very professional and informative!!"

"Gary from SERVPRO was helpful & did a good job."

"The service was excellent, as well as the as the work performed. The attitude and work ethic of Gary the SERVPRO crew chief is the best I have seen in a long time. SERVPRO is a better company for employing people like him."

"You have an excellent production crew doing their job!"

"Gary was very attentive to detail, and very knowledgeable and experienced. He was courteous and understanding. He has excellent customer service skills!"

"Gary did a great job!"

"Very punctual & very excellent job"

"I am very impressed with Gary & the work he has done."

"Services were prompt and well done."

“Team leader was clear, courteous & helpful.” 

"Gary is one of the nicest, professional persons I have ever dealt with. I would highly commend him." 

"Your personnel was very, very good. The best."