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SERVPROSERVPRO of West Riverside City
Fire & Water - Cleanup & Restoration™
(951) 351-8033
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5 Common Questions Regarding Home Restoration Insurance Claims

3/6/2019 (Permalink)

Fire, Water, Mold? Call SERVPRO of West Riverside City

Whether your home is damaged by a flood or a fire, getting things back to the way they were can take time—and money.

However, when you have the support of your home insurance policy and a trusted restoration company, you can save yourself from the heavy stress and high expenses that are associated with water and fire damage repairs. Since navigating restoration insurance claims can be complex, SERVPRO of West Riverside City answers a few common questions homeowners have about the process.  

5 FAQs About Using Home Insurance for Water & Fire Damage Repairs

Will Water & Fire Damage Repairs Be Covered By My Policy?

Technically, most home insurance providers cover restoration work related to fire and water damage. However, this damage typically has to be connected to an event that is covered by your policy—also known as a “peril.” For instance, plumbing emergencies and electrical fires may be acceptable perils, but floods may require additional coverage.

Will Putting Off Repairs Affect My Insurance Policy?

In some cases, fire and water damage may seem minor enough to put off repairs. But, if more damage occurs as a result of negligence, your insurance company may not cover those future claims. By staying proactive and making repairs as soon as possible, you can protect yourself against denied claims down the road.

Should I Call My Insurance Company Before the Restoration Company?

When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage.

Can I Choose My Own Restoration Provider?

If you do call your insurance provider first, they may recommend a company for your home repairs. While it’s perfectly acceptable to use these references, it is not required. In fact, it is your right as a policyholder to choose who repairs your property.

When Should I Pay Out-of-Pocket?

If your insurance deductible is higher than the cost of the repairs, it is generally best to pay out-of-pocket. In these instances, you would have been required to pay the whole price anyway without any coverage from your provider. However, many water and fire restoration jobs will exceed the cost of the deductible.

In a perfect world, homeowners would always be able to avoid these situations—but accidents still happen. Fortunately, it’s easy to stay prepared when you have SERVPRO of West Riverside City at your side. Providing everything from mold remediation to fire damage repairs, this restoration company will ensure you receive fast, expert care. Visit them online to learn more about their services or call (951) 351-8033 to request 24/7 emergency assistance.

Why Choose SERVPRO?

  • SERVPRO of West Riverside City recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of West Riverside City is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of West Riverside City applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of West Riverside City is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of West Riverside City offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of West Riverside City works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. SERVPRO of West Riverside City we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

    • Call SERVPRO of West Riverside City, we are here to help you with your needs, visit our website for a description of our services.

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